Privacy Policy

Effective Date: October 2025

Information We Collect

We may collect the following information when you contact us, place an order, or subscribe for updates:
  • Name, company name, email address, and phone number
  • Mailing or billing address (if applicable)
  • Any information you include in messages or forms
  • Device or analytics data via cookies

How We Use Information

We use your information to:

  • Respond to inquiries and provide support
  • Send marketing communications when you opt in
  • Process orders or fulfill transactions
  • Improve our website, services, and customer experience
  • Maintain website security and prevent fraud

Marketing Communications

If you opt in, you agree to receive marketing emails and text messages from The RadonWell®.

  • You can unsubscribe from emails at any time by clicking the link in any email.
  • You can opt out of texts by replying “STOP.”
  • Message and data rates may apply.

Cookies and Analytics

We use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings, but disabling them may affect site functionality.

Data Sharing

We do not sell or rent personal information. We share data only with trusted service providers as needed to run our website, send communications, and process orders. These providers must protect your information and use it only as directed by us. We may disclose information if required by law or to protect our rights.

Data Security

We use SSL encryption and other safeguards appropriate to the sensitivity of the data we collect. While we take reasonable measures, no system is completely secure.

Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at [email protected].
You can also opt out of marketing messages as described above.

California Privacy Notice

California residents have rights to access, delete, and opt out of certain data uses under state law. To exercise these rights, email [email protected] with “California Privacy Request” in the subject line. We will verify your request before acting.

Changes to This Policy

If we update this Privacy Policy, we’ll post the new effective date here.

Contact Us

The RadonWell®
Email: [email protected]
Phone: (503) 406-6777
Hours: Mon–Fri, 8:30 AM – 6:00 PM PT